{"id":12954,"date":"2020-08-27T08:23:10","date_gmt":"2020-08-27T08:23:10","guid":{"rendered":"https:\/\/giftingbells.com\/?page_id=12954"},"modified":"2026-03-03T08:37:02","modified_gmt":"2026-03-03T08:37:02","slug":"customer-policies","status":"publish","type":"page","link":"https:\/\/soft4ai.com\/giftingbells\/customer-policies\/","title":{"rendered":"Customer Policies"},"content":{"rendered":"\t\t
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PRIVACY POLICY<\/h5>
  • We collect customer information such as name, phone number, email, shipping address, and personalisation inputs for order processing.<\/li>
  • Payments are securely processed via third-party gateways. We do not store card details.<\/li>
  • Customer data is not sold or rented to third parties.<\/li>
  • Cookies may be used to improve browsing experience.<\/li>
  • This policy is governed by the laws of India and subject to Delhi jurisdiction.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    TERMS & CONDITIONS<\/h5>

    • By accessing or purchasing from Gifting Bells, you agree to comply with these Terms & Conditions.<\/p><\/li>

    • You confirm that you are at least 18 years of age and that all information provided is accurate.<\/p><\/li>

    • All personalised details must be reviewed carefully before confirming the order.<\/p><\/li>

    • Once production begins, changes or cancellations are not permitted.<\/p><\/li>

    • Minor variations in stitching, embroidery placement, colour shades, or patches may occur due to the customised nature of products.<\/p><\/li>

    • Gifting Bells reserves the right to update these terms at any time without prior notice.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      SHIPPING POLICY<\/h5>
      • Personalised products require approximately 7\u201310 business days to be fulfilled.<\/li>
      • Bulk order timelines may vary and must be confirmed in advance.<\/li>
      • Delivery timelines depend on location and courier partners.<\/li>
      • Gifting Bells is not liable for delays caused by courier services or unforeseen circumstances.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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        RETURN & REPLACEMENT POLICY<\/h5>
        • 360 degree uncut full video is mandatory, while unboxing the package, for any replacement request.<\/li>
        • Due to the customised nature of our products, personalised items are non-returnable and non-refundable.<\/li>
        • Replacement is only applicable in case of manufacturing defects or incorrect product delivered.<\/li>
        • The issue must be reported within 48 hours of delivery along with clear photo and unboxing video.<\/li>
        • Refunds are only available if the product is out of stock or if the replacement cannot be fulfilled.<\/li>
        • If approved, refunds will be processed within 7\u201310 business days to the original payment method.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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          CANCELLATION POLICY<\/h5>
          • Orders can only be cancelled before production begins.<\/li>
          • Once personalisation or production has started, cancellation is not permitted.<\/li>
          • Bulk and event orders cannot be cancelled after confirmation and advance payment.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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            BULK ORDER POLICY<\/h5>
            • Advance payment is mandatory for bulk, school, corporate, or event orders.<\/li>
            • Design, quantity, and personalisation must be finalised before approval.<\/li>
            • No cancellations are permitted once production begins.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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              DISCLAIMER<\/h5>
              • Product colours may vary slightly due to screen resolution and lighting conditions.<\/li>
              • Minor variations may occur due to the customised manufacturing process.<\/li>
              • Adult supervision is recommended for younger children when using products with detachable accessories.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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                GOVERNING LAW & JURISDICTION<\/h5>
                • All policies of Gifting Bells are governed by the laws of India.<\/li>
                • Any disputes shall be subject to the exclusive jurisdiction of the courts of Delhi, India.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                  PRIVACY POLICY We collect customer information such as name, phone number, email, shipping address, and personalisation inputs for order processing. Payments are securely processed via third-party gateways. We do not…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12954","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/soft4ai.com\/giftingbells\/wp-json\/wp\/v2\/pages\/12954","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/soft4ai.com\/giftingbells\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/soft4ai.com\/giftingbells\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/soft4ai.com\/giftingbells\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/soft4ai.com\/giftingbells\/wp-json\/wp\/v2\/comments?post=12954"}],"version-history":[{"count":0,"href":"https:\/\/soft4ai.com\/giftingbells\/wp-json\/wp\/v2\/pages\/12954\/revisions"}],"wp:attachment":[{"href":"https:\/\/soft4ai.com\/giftingbells\/wp-json\/wp\/v2\/media?parent=12954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}